Careers

Universal Banker / Bartley, NE

Job description

Job Title: Universal Banker

Salary Range: Hourly (Non-Exempt)

Position Type: Full Time

Position Overview

We are currently seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative.  As a key member of the Stockmens Bank family, you will pay a crucial role in ensuring an outstanding customer experience while handling various financial transactions and related responsibilities.

 

Key Responsibilities:

  • Customer Service -Provide excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Cash Handling: Accurately handle cash transactions, including deposits, withdrawals, and currency exchanges.
  • Account Management: Open and close accounts, assist customers with account-related inquiries, and provide information on available banking products and services.
  • Wire Transfers and ACH: Process wire transfers and Automated Clearing House (ACH) transactions efficiently and in accordance with banking regulations.
  • NSF (Non-Sufficient Funds): Manage and address situations involving non-sufficient funds, working with customers to resolve issues.
  • Chargeback Handling: Handle chargeback processes, investigate disputed transactions, and follow established procedures to resolve chargeback claims.
  • Electronic Banking: Assist customers with electronic banking services, troubleshoot issues, and provide guidance on online and mobile banking platforms.
  • Debit Cards: Issue and activate debit cards, provide information on card usage, and assist with any card-related concerns.
  • General Duties: Perform various other duties as assigned by supervisors or management to contribute to the smooth operation of the branch.

 

Qualifications:

  • High school Diploma or equivalent.
  • Previous experience in customer service and cash handling within a banking environment is preferred.
  • Knowledge of banking operations, including wire transfers, ACH, NSF, and chargeback processes.
  • Familiarity with electronic banking services and debit card operations.
  • Strong communication and interpersonal skills.
  • Attention to detail and accuracy in handling financial transactions.
  • Ability to work efficiently in a fast-paced environment.
  • Flexibility to adapt to changing priorities and responsibilities.
  • This job requires ongoing regulatory training.

 

Tools and Technology

  • Microsoft Office including Word, Excel, Outlook, and PowerPoint.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at anytime with or without notice. Stockmens Bank is an Equal Opportunity Employer.

 

Location:

Bartley, NE

 

Expiration Date:  12/12/2023

 

Application Email:

careers@thestockmensbank.com

Full Time Teller

Job description

Job Title: Full Time Teller

Salary Range: Hourly (Non-Exempt)

Position Type: Full Time

Position Overview

The Bank Teller will complete deposits, withdrawals and other financial interactions while providing excellent customer service to all customers.

Key Responsibilities:

  • Accurately conducts retail transactions on behalf of the bank including, but not limited to; cashing checks, accepting deposits, savings transactions, CD transactions; loan payments, new accounts, debit cards, cashier’s checks, safe deposit box, bond redemption and administrative duties.
  • Enters transactions in banks record keeping system, recording all transactions, and producing customer receipts.
  • Evaluates documents to verify endorsements, dates, identification of persons receiving payments, bank names, and overall legality of the documents.
  • Supports efforts to track various transactions using appropriate technology.
  • Responsible for the preparation of Currency Transaction Reports (CTR’s) within the required time frames.
  • Balances all monies in cash drawers and vault at the end of shifts.
  • Accepts and counts inventories of cash and checks each day.
  • Maintains a work area that ensures the safety of all negotiables and confidential records and document.
  • Identifies and capitalizes on opportunities to promote new banking services.
  • Prepares monies for deposit or shipment to branch banks or the Federal Reserve Bank.
  • Maintains cash supply to meet daily needs.
  • Maintain confidentiality of all customer information. Follow established bank policies and procedures and established safety measures.
  • Responsible for supporting bank compliance efforts and ongoing training.
  • Opening / Closing duties.
  • Performs other duties as assigned.

Qualifications:

  • Highschool Diploma or equivalent.
  • Cash handling experience preferred.
  • This job requires ongoing regulatory training.

Tools and Technology

  • Microsoft Office including Word, Excel, Outlook, and PowerPoint.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at anytime with or without notice. Stockmens Bank is an Equal Opportunity Employer.

 

Location:

Colorado Springs, CO

 

Expiration Date:  2/29/2024

 

Application Email:

careers@thestockmensbank.com