Job Title: Universal Banker

Salary Range: Hourly (Non-Exempt)

Position Type: Full Time

Position Overview

Job Summary: 

The Universal Banker facilitates the efficient operation of the assigned department by performing a variety of clerical and administrative tasks, as well as completing deposits, withdrawals, open new accounts and provide other financial interactions while offering excellent customer service to all customers.

 

Role and Responsibilities:

• Conducts retail transactions on behalf of the bank including, but not limited to; cashing checks, accepting deposits, Savings transactions, CD transactions; mortgage and retail loan payments, new accounts, debit cards, cashier’s checks, safe deposit box and bond redemption.
• Related administrative duties.
• Confirms accuracy of transaction.
• Enter transactions in banks record keeping system, recording all transactions, and producing customer receipts.
• Evaluates documents to verify endorsements, dates, identification of persons receiving payments, bank names, and overall legality of the documents.
• Identifies and capitalizes on opportunities to promote new banking services.
• Supports efforts to track various transactions using appropriate technology.
• Balances all monies in cash drawers and vault at the end of shifts.
• Accepts and counts inventories of cash and checks each day.
• Maintains a work area that ensures the safety of all negotiables and confidential records.
• Prepares monies for deposit or shipment to branch banks or the Federal Reserve Bank.
• Maintains cash supply to meet daily needs.
• Maintain confidentiality of all customer information. Follow established bank policy and procedures and established safety measures.
• Responsible for supporting bank compliance efforts and ongoing training.
• Opening / Closing duties.
• Answers and transfers phone calls, screening when necessary.
• Welcomes and directs visitors and clients.
• Retrieves information as requested from records, email, minutes, and other related documents; prepares written summaries of data when needed.
• Responds to and resolves administrative inquiries and questions.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication.
• Excellent math skills.
• Excellent customers service and interpersonal skills.
• Trustworthiness and ability to act with integrity and confidentiality.
• Excellent organizational skills and attention to detail.
• Ability to maintain regular and reliable attendance.
• Excellent interpersonal and customer service skills.

Education and Experience:

• Highschool Diploma or equivalent.
• Cash handling experience preferred.
• Previous experience working directly with the public is preferred.
• This job requires ongoing regulatory training.

Physical Requirements:

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
• Must be able to access and navigate each department at the organization’s facilities.
• This position requires the ability to occasionally lift up to 20 pounds.
• May need to stand or sit for long periods of time.

Environment

• This job operates in a professional office environment.
• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Stockmens Bank is an Equal Opportunity Employer.